Business content management with contentXXL
for service providers
Especially for service providers, the internet plays an important role regarding the
distribution of information. In the economic sense, a service is a product for which not the production or the final product but the
service rendered is the top priority; thus, especially in case of a non-tangible service, the customer has to be persuaded of it by providing him detailed information. The resulting large information volume has to be counterbalanced by an especially
good usability so that the visitor is able to access the desired contents
quickly, easily and comfortably.
The content management system needs to be intuitively operable and easy to explain, as the corresponding contents are administered at different locations by
employees without the necessary technical background. For this reason, contentXXL keeps the balance between the required
high functionality and the
intuitive operability.
The areas of application
- Internet, intranet, extranet, microsites
- Corporate website with websites of the individual subsidiaries
- Country portals
- Knowledge portals so that the knowledge of the employees does not get lost and is available to all
The contentXXL highlights
- Convenient administration of the contents directly on the website with mere Office skills
- Innovative knowledge management integrated in CMS, allowing for the categorisation (taxonomies) and the establishment of relations between contents by mouse click
- Dynamic, automated presentation of related contents on products and services, e.g. accessories, contact partners, documents or dates
- Dynamic, automated generation of navigations, e.g. main, sub, product, topic, category, sitemap or A-Z index, glossaries, FAQ
- Product catalogue (web shop) for the appealing presentation of products, incl. shopping card
- CD/CI of the company can be completely implemented
- Multilingualism is supported throughout
- Business processes can be seamlessly integrated via the contentXXL import and export manager, premium and custom modules and connectors, e.g. for Microsoft SharePoint or Active Directory
- Multi-client capability for various groups of companies, sales divisions or subsidiaries
Your advantages as service provider
- More proximity to your target groups by an online product range available “round-the-clock”
- Competitive advantage due to feature and content-rich websites, which are completely found by search engines and thus by potential customers
- Improvement of the customer / partner relations by extranets or service areas
- Flexible contact management
- Provision of media and documents for download
- Improvement of the communication between the employees by intranets for employees, knowledge portals or Web 2.0.
- Self-administration of all contents by competent employees with mere Office skills
- Law risk and high investment security due to the great number/high quality of the contentXXL references from the automotive sector, worldwide standards such as Microsoft .NET technology and awards of a wide range of sectors
- Due to automated processes resources can be saved and the acquisition costs and the initial capital expenditure thus rapidly amortised
- Excellent price/performance ratio